#1Shipment of orders
The delivery of orders has a maximum estimated time of 3 working days, by courier and at the address and owner provided in the purchase process.The shipping cost is € 5 up to 5 kg in the national territory. For orders over 5 kg the cost is € 10. We do not ship to the Canary Islands, Ceuta or Melilla.
The delay in delivery due to reasons other than Especias Crespí S.A does not imply cancellation of the order or compensation.
The orders are considered delivered when the client signs the document of reception of the merchandise.
It is the customer's responsibility to check the condition of the packages and the anomalies due to material damage or non-correspondence with the delivery note.
#2Return and cancellation policies
Complying with the current regulations, you have a term for the return of the merchandise of 14 days from the date of receipt.
The return must be communicated via e-mail: firstname.lastname@example.org
The items can only be returned in case of manufacturing tare, error in the order pick-up or expired expiration date.